Effective Communication and People Skills for Line Managers Training
As a line manager, you play a vital role in managing people and operations on a daily basis. By effectively adopting suitable management styles, you’ll be able to support individual development and achieve team and organisational goals.
This course will explore the skills you need to realise your team’s potential to ensure they perform at their best. It’ll address the fundamentals of how to be a good people manager and the basic practical techniques to increase your communication, motivation, and delegation skills.
The programme will reinforce the importance and need for performance management and identify how to boost engagement and empower your team to add maximum value to your organisation.
All Bhayani Law courses come with learning materials and a point of contact for queries throughout the course, and for a period of 4 weeks after completion.
Get a FREE Consultation Today
For help and expert HR and employment law advice book a free consultation with one of our consultants today.
Objectives:
- define and explain the role of the manager and/or leader;
- understand what delegation is and when and how to delegate;
- explore management styles and what works best for your business and those you work with;
- explore emotional responses to change and how to manage them;
- explore and understand active listening and questioning skills;
- research motivational theories and recognise that people are motivated in different ways;
- identify how to increase engagement through the drivers of skill, independence, and purpose;
- define and explain performance management, the process and models that can be used; and
- explore and understand behaviour patterns.
Is this course right for me?
If you are new to people management, aspiring to be a manager, or looking to further develop your capability, look no further. This course will provide you with knowledge of good management practice and the fundamental techniques of how to encourage and drive performance within your team.
Learning Outcomes
By the end of the course, you will be able to:
- delegate tasks effectively, knowing the strengthens and weaknesses of your team;
- implement your own management style to suit the organisation and its employees;
- apply different performance management methods depending on the situation;
- understand what motivates individuals, and how this may differ from one person to another;
- demonstrate effective communication; and
- appropriately manage emotional situations.
Course Structure
The course can be delivered:
- over a 3-week period, consisting of 3 half days; or
- 1 full day.
This learning can be in person or virtual via Zoom.
It is estimated that you will be required to undertake 6 hours of self-directed learning throughout the duration of this course. The sessions are interactive, with peer-to-peer learning to allow you to think practically about how to apply what you have learnt.
The delivery of the course has been spaced out to help you retain and apply practices into your working environment.
You will receive a certificate of attendance upon completion of the course.
Costs
Our fees depend on the type of training course you choose. We have individual delegate rates, bespoke in-house group rates as well as skills bank funded training. For details of costs and mode of delivery of our training contact us at 0333 888 1360, [email protected] or complete the enquiry form using the button below.
Upcoming Events & HR Training for Employers
As experienced HR Advisors and Employment Law solicitors we see first-hand how HR issues can affect both the employee and the employer.
Our training is very well received by attendees and is delivered by lawyers and HR advisors, with combined knowledge and expertise, in a practical way which works for your business.
Bhayani Law clients and charities get discounts on our training and some of our training is available at discounted rates with public funding between 40-100%.
Our events allow you to meet other businesses and build your connections, so do book if you want to come along.
October Meet-Up and Networking: Employment Rights
Mums in Leadership For this month’s Mums in Leadership networking event we will be joined by Jay Bhayani, who will...
- 11:00am - 12:30pm
- October 3
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About us We are an independent employment law firm established in 2014 to provide expert professional advice to help businesses...
- 11.00am - 12.30 pm
- June 18
Sexual Harassment Training – Half Day (Aimed at Line Managers and Leaders)
In October 2024, there will be a significant change in the law which puts thee responsibility on employers to prevent...
- 9:00am-12:00pm
- October 8
Equality, Diversity, and Inclusion Online Workshop – Extended Version Covering Sexual Harassment
The workshop is designed to be an interactive and informative session to equip all employees from junior members of staff,...
- 9:00am-12:00pm
- October 29
October Meet-Up and Networking: Employment Rights
Mums in Leadership For this month’s Mums in Leadership networking event we will be joined by Jay Bhayani, who will...
- 11:00am - 12:30pm
- October 3
Navigating Labour’s New Deal for Working People
About us We are an independent employment law firm established in 2014 to provide expert professional advice to help businesses...
- 11.00am - 12.30 pm
- June 18
Sexual Harassment Training – Half Day (Aimed at Line Managers and Leaders)
In October 2024, there will be a significant change in the law which puts thee responsibility on employers to prevent...
- 9:00am-12:00pm
- October 8
Equality, Diversity, and Inclusion Online Workshop – Extended Version Covering Sexual Harassment
The workshop is designed to be an interactive and informative session to equip all employees from junior members of staff,...
- 9:00am-12:00pm
- October 29
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